This summer I was an intern at Numerify ! Numerify is a tech startup providing a system of Intelligence for IT. It was an incredible experience, and I learned so much in such a short period. Numerify’s clients include companies such as Netflix, Coach, and McDonald's. They use Business Intelligence and analytics tools to help their customers business manage their IT Data. Over the course of the summer, I picked up a whole laundry list of acronyms used in the Business Intelligence (or should I say the BI) world: RDMS - Relational Database Management System ITSM - IT Service Management ITPA - IT Product Analytics SDA - Software Development Analytics ETL - Extract Transform Load APM - Appliance Performance Monitoring SLA - Service Level Agreement CSAT - Customer Satisfaction GUID - Global Unique ID POM - Project Object Model REST - Representational State Transfer CRUD - Create, read, update and delete ER - Entity Relationship OLTP - Online Transaction Processing